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msagiao@hotmail.com - 4891

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1 msagiao@hotmail.com - 4891 on Wed Jul 08, 2015 8:24 am

Guest


Guest
Waiting Return item

Loan ID I60940-0
Customers Bank Name: SCHOOLSFIRST FEDERA
ABA: 322282001, Bank Account: (last 4) 8709
Anaheim, CA

Lead Source: ExpApp

Account is incorrect, explain to customer that we need to wait the return item so we can resend the fund again to the correct one, customer understood, first due date 7/24.

2 Re: msagiao@hotmail.com - 4891 on Thu Jul 09, 2015 9:44 am

Admin


Admin
Credit Return Received on 7/9 customer should be contacted to be refunded

View user profile http://speedyloannetwork.forumotion.com

3 Re: msagiao@hotmail.com - 4891 on Thu Jul 09, 2015 10:10 am

Guest


Guest
We try to contact customer message left to call us back, bank call must be made to make sure the new account is active and under customer name, agent will keep a track on this case, account notated.

4 Re: msagiao@hotmail.com - 4891 on Thu Jul 09, 2015 10:21 am

Guest


Guest
Customer call in to cancel the loan application, application will be escalated to be cancel.

5 Re: msagiao@hotmail.com - 4891 on Thu Jul 09, 2015 2:26 pm

Admin


Admin
I happened to see this request on the account as i had it opened and closed the account, this customer no longer has a balance.

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6 Re: msagiao@hotmail.com - 4891 on Fri Jul 10, 2015 6:17 am

Guest


Guest
Thank you for closing the account, i did send this application yesterday but i don't know why they didn't closed it.

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